Vispera Cookie policy

In accordance with the Data Protection Act, we will only ever use your personal information to contact you about your enquiry.

Regarding the collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are signing up for Vispera offers and information or future services.

Personal information collected by Vispera is usually Corporate related data but may include other information when needed to provide a service if required.

Regarding the use of your Personal Information

We use your personal information for the following purposes:

  • To ensure our site and services are relevant to your needs.
  • To deliver services, such as news, documents, offers, events, surveys and other information, to keep you up to date with our products.
  • To help us create and publish content most relevant to you.
  • To alert you to new services, updated information and other membership information.

We never share personal information with other organisations for third-party marketing purposes.

We may also share information when required by law for example where ordered by the Court or to protect an individual from immediate harm.

Vispera abides by the Data Protection Act regarding the collection, use, and retention of data.

Regarding control of your Personal Information

When you register, sign up to any mailings or otherwise give us personal information, Vispera will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Vispera may send out periodic emails informing you of new services or information related and offers. You will be able to choose to unsubscribe to these mailings, as part of any email sent to you.

Regarding access to your Personal Information

You may contact us on 0845 658 8290 at any time to review or update this information.

Regarding the security of your Personal Information

Vispera is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure.

We will apply appropriate technical and organisational measures to ensure your personal information is secure.  For example, we have systems in place to ensure that access to personal information is restricted to authorised individuals on a strictly need-to-know basis.

Your Rights

We are committed to upholding your rights in respect of your personal data.

The right to be informed

Through the provision of this and other privacy notices on the website, we will be open and transparent about how and why we use your personal information.

The right of access

You have a right to ask us what personal information we hold about you and to request a copy of your information. This is known as a ‘subject access request’ (SAR).

SARs need to be made in writing and we ask that your written request is accompanied by proof of your address and identity.

If you are seeking to obtain specific information (e.g. about a particular matter or from a particular time period), it helps if you clarify the details of what you would like to receive in your written request.

If someone is requesting information on your behalf they will need written confirmation from you to evidence your consent for us to release this and proof of ID (both yours and theirs).

We have 30 calendar days within which to provide you with the information you’ve asked for (although we will try to provide this to you as promptly as possible).

The right to rectification

You can ask us to rectify your personal data if it is inaccurate or incomplete. Please help us to keep our records accurate by keeping us informed if your details change.

The right to erasure

The right to erasure is also known as “the right to be forgotten”. In some circumstances, you can ask us to delete or remove personal data where there is no compelling reason for its continued processing.  This is not an absolute right, and we will need to consider the circumstances of any such request and balance this against our need to continue processing the data.  Our response will also be guided by the provisions of our retention schedule.

The right to object

You can tell us you object to us processing your data to provide news update emails.

How long will you keep my data?

We only hold records during the period of our relationship and for a set period afterwards to allow us to meet our legal obligations, including resolving any follow-up issues between us.

Please contact us if you would like any more information.

Regarding enforcement of this Privacy Statement:

If you have questions regarding this statement, you should contact Vispera by e-mail:

Regarding changes to this Statement:

Vispera may, from time to time, update this privacy statement.


To make our site simpler to use, we sometimes place small files on your computer. These are known as cookies, almost all websites do this too. Cookies have many uses and most are not damaging to your privacy, all of the cookies used on this website fall into that category.
We do not use cookies that collect or transfer your personal data to other web sites for advertising or any other purpose.

Cookies are used on this site purely to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using the site, so it can be made easier to use and there’s enough capacity to ensure it is fast enough

If you do not wish to accept any cookies on to your machine you can disable them by adjusting the settings on your browser. However, this is likely to adversely affect the functionality of the websites you visit.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

You can find out further information at:


Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Contact Information

Vispera welcomes your comments regarding this privacy statement, please contact us by email: